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  • What materials are used in your bags? Are the bags made of leather?
    No, we do not use leather in any of our bags. Our bags are crafted using high-quality vegan leather (commonly known as artificial leather), which is cruelty-free.
  • How do I care for my bag?
    Most of our bags can be easily maintained by wiping them with a damp cloth. Always stuff your bag with a cloth or papers when not in use and store it in the dust bag provided with your bags. For specific care instructions, please refer to the product description of the bag you love.
  • Do you offer pan India shipping? Do you offer express shipping?
    Yes, we provide pan India free shipping. Your order is dispatched within 1-2 days of placing the order. The delivery times may vary depending on your location, please check our shipping policy for more information. We also offer express shipping at a minimal extra charge, Click here to get in touch with us for the same.
  • What is your return policy?
    Every single product that you choose is thoroughly inspected, checked for defects and is packed for you with love. We take utmost care to ensure that packaging is good so that the items won't get damaged during transit or transportation. As such, we do not provide any return or refunds on the products once shipped. In case of an unlikely event that you've received a damaged product, get in touch with us and we will try to resolve the issue for you at the earliest. For more details, please check our Returns & Exchanges page for detailed information.
  • Are your bags water-resistant?
    While our bags are not entirely waterproof, many of them are water-resistant. Please check the product descriptions for specific details on each bag's water-resistant properties.
  • How can I track my order?
    Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on our website.
  • Can I customize my bag?
    At this time, we do not offer customization options. However, we regularly introduce new styles and colors to provide a diverse range of choices.
  • Can I create a customized gift hamper for a special occasion?
    Absolutely! We offer the option to create gift hampers tailored to your preferences and the occasion. For customization and any special requests, please get in touch with our team. We're happy to assist you in curating the perfect, unique gift for your loved ones.
  • Do you provide customization options for corporate gifting?
    Yes, we offer customization options for corporate gifting to help you leave a lasting impression. For inquiries regarding personalized corporate gift hampers, including bulk orders, branding options, and any specific requirements, please reach out to our team. We understand the importance of making a statement with corporate gifts, and we're here to assist you in creating a thoughtful and branded gifting experience. Contact our team for more information and to discuss how we can tailor our offerings to meet your corporate gifting needs.
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